Capgemini Off Campus Recruitment 2023 Hiring Freshers for Technical Support. Capgemini inviting all the freshers across India for the Technical Support job application. Check the Job description and hiring process of Capgemini company.
| Company | Capgemini |
| Role | Technical Support |
| Education | Any Degree |
| Experience | Freshers |
| Location | Noida |
| Batch | Any |
| Last Date | ASAP |
Capgemini Off Campus Recruitment 2023
Job Description
- We are looking for self-motivated individual with experience in voice based process providing Help-desk Support (IT)
- The ideal candidate should have good knowledge of technical helpdesk support functions with a minimum 2+ year of experience
- Should be open to a 24*7 work environment, Rotational shift with rotational weekoff
- Should be available to work on Indian Holidays
- Should be good in taking initiatives and responsible enough to handle pressure
- Must have a good understanding of handling Service desk issues
- Should possess excellent verbal & written communication, presentation skills, inter-personal skills
- Experience in similar help-desk profile which involves Incident Management & technical troubleshooting in Retail domain
Eligibility
- Added advantage if candidate holds prior experience in BPO, specifically in an International Voice or Blended process.
- Excellent communication (written and verbal) and comprehension skills in English
- Willing to work in night shifts 24/7 environment.
- Responsible for service delivery of the areas assigned.
- Meeting the service level and maintaining the accuracy of the database.
- Knowledge of customer service, helpdesk, and order fulfilment
Capgemini Off Campus Recruitment 2023 More Details